For clinical insourcing providers
Helping you deliver safe, well-run lists for the NHS.
Scheduling, compliance, governance and finance on one platform, so every list starts ready, with anything that could stop it caught in time to put right.
ListGuard is your second pair of eyes on every list. It keeps watch over the fortnight ahead and spots early anything that could put a list at risk, from a gap in the team or an unconfirmed clinician to no patients booked, while there's still time to put it right.
Real screens from the platform. Example data, not a customer's.
ICO registered
Data Security and Protection Toolkit
Why Mbrace
We built Mbrace to cut the admin and the cost of running an insourcing service, and to give you data you can use.
One record, from the rota to the invoice.
01
Less admin
The routine work is done for you.
Gaps are matched to the right people when a day is drafted. Reminders go out before a check or a document lapses. Timesheets arrive with their evidence attached, and invoices are built from the confirmed work. Your office checks and approves, rather than typing and chasing.
02
Lower running costs
One platform in place of many.
Planning, compliance, pay and billing in one subscription, instead of separate systems and the office hours it takes to keep them in step. Lists protected from preventable cancellation, every confirmed session carried through to pay and the invoice, and month end closed with its checks already run.
03
Data you can use
Your daily operations, working for you.
Everything your service records day to day sits in one place and is put to work: evidence for your next tender, answers ready for regulatory scrutiny, and the reporting your trusts ask for, without rebuilding it each time.
Why it matters
What trusts expect, and how Mbrace delivers it.
Trusts choose insourcing partners they can rely on, list after list. Here is what they look for.
Safe, competent teams
Every list is staffed by people who are competent, checked and compliant on the day. Safety is built in from the start, not checked afterwards.
Rigorous clinical governance
Audit findings lead to action, lessons reach the people they concern, and your evidence is ready for CQC whenever it's asked for.
Working as part of the trust's team
Your team arrives knowing the site, the list and anything special about it, and the trust can see delivery and compliance for itself.
Accurate, timely invoicing
Invoices match the work delivered at the agreed rates, in the format each trust needs, so payments aren't held up by avoidable queries.
…and much more across the platform. See it working →
Sound familiar?
Where does the pressure build?
Four moments every insourcing office knows. Choose one and see what Mbrace changes about it.
Choose your challenge
Prepared examples of common challenges. We explore your own service in a walkthrough.
Sound familiar?
With Mbrace
The Mbrace platform
Run your service on Core.
Take it further.
Your operational foundation, from planning the list to recording the day. Add deeper workforce oversight, audit and governance, financial control or market intelligence as your priorities change.
Mbrace Core · always included
One connected daily operation.
A booking changes. Cover is needed. The team needs an update. Core connects planning, workforce checks and communication, so the day isn't pieced together by hand.
ListGuard, explained
ListGuard is a second pair of eyes on every list, there so that nothing preventable stops it running. It keeps watch over the fortnight ahead, checks each list's essentials, starting with a team that is booked, confirmed and compliant, and spots early anything that could put the list at risk. What it finds shows on the Planning screen while there's still time to sort it, with the people and the conversation needed to fix it.
Service organisation
Hospital sites, contracts, teams and agreed rates in one place.
Scheduling and cover
Sessions, bookings and shifts around recorded competence and availability.
ListGuard readiness
Watches every list for anything that could put it at risk, while there's still time to sort it.
Competence and checks
Recorded competence and essential workforce checks in clinical review.
Office and clinician communication
Briefings, messages, files and day reports around the work.
Access and accountability
Controlled access, an activity trail, reports and exports.
Your brand, as standard
Your name and your lockups in the chrome, on the sign-in, on emails and on the documents it produces.
Four optional enhancements
Choose the depth your service needs. Any combination.
Each card starts with a challenge most providers will recognise. Turn it over to see how we help, and add it to your plan.
Workforce Assurance
Every clinician on a list must be safe to practise. Keeping it that way never stops.
DBS checks, right to work, professional registration, training and onboarding new starters. Every document has an expiry date, and every expiry means chasing someone. It's ongoing, it takes time, and it usually falls to the same few people in the office.
What it looks like
- Expiry dates tracked in a spreadsheet
- Reminders typed and sent by hand
- A lapsed check found after the shift is booked
Workforce Assurance
Assurance built into every list.
- Every expiry date is tracked, and each clinician is reminded automatically 60, 30 and 7 days before it's due.
- A compliance engine sits inside scheduling: offers, claims and cover calls go only to people whose recorded competence fits the role and who meet the contract's required checks, and each day is matched to make the best use of scarce skills. If a check lapses, every list it affects shows it.
- New starters move through one onboarding process, with right-to-work checks built in and a clear view of what's still outstanding.
1 of 4 Every check and expiry date in one place
Real screens, example data.
Audit and Governance
Running audits is one thing. Acting on them is another.
Keeping an audit programme on track takes time, and the results only matter if something changes. Action plans get lost in email, learning from incidents is shared but nobody can confirm it's been read, and the same issues come back next quarter.
What it looks like
- Audit results in a spreadsheet, actions in email
- Lessons sent round, with no record of who read them
- The same finding again next quarter
Audit and Governance
Close the loop, and show that you have.
- Build audits from your own guidance or existing proformas. Findings are followed up as actions with an owner and a due date, and overdue actions are chased automatically.
- Share lessons learned from incidents, audits and complaints with the staff they affect. Each person reads it, completes a short check and notes what they'll do differently.
- See at a glance who has completed it and who hasn't, send reminders, and have the evidence ready for your clients and the CQC.
1 of 4 Your audit programme, with owners, scores and due dates
Real screens, example data.
Finance and Performance
The work is done. Getting paid for it shouldn't be the hard part.
Invoices arrive late and in different formats, and each one has to be checked against what was actually worked. Queries go back and forth, figures are keyed into the accounts and payroll by hand, and month end becomes a scramble.
What it looks like
- Invoices arriving late, in different formats
- Each one checked against the rota by hand
- Figures keyed into accounts and payroll twice
Finance and Performance
The money follows the work.
- Timesheets are created from the confirmed bookings and the lead's end-of-list report, then approved against the evidence in one place.
- Pay runs go out on the calendar you set and client invoices in monthly runs, each produced for the trust's own route. Approved work and every pay run produce the files your accounts, payroll and bank take, and a direct Xero connection for pay is built and being verified.
- A monthly view follows every session from delivered to collected, with the margin on each contract, so you can see where money stalls before month end.
1 of 4 Timesheets created from the confirmed bookings
Real screens, example data.
Market Intelligence
Good opportunities appear quickly. Working out which ones you can staff takes far longer.
Keeping an eye on tenders, reading the detail and judging whether a contract is right for you can take days. And too often, the question of whether you have the people to deliver it only comes up once the bid is already being written.
What it looks like
- Tenders spotted once everyone else has
- Days spent assessing each one
- Staffing answered last, if at all
Market Intelligence
Uncover the right work early, and match it to your team.
- Find a Tender notices are checked every morning and trust board papers are read every night, with NHS waiting-time data brought in each month, so openings surface early, often before they're tenders.
- Each one is matched to your services, your regions and your workforce's real capability: the roles, skills and numbers you can staff safely.
- Every trust has a ready dossier with the demand, the current provider and your delivery evidence, so a bid starts from the facts.
1 of 4 The market reviewed every night, matched to your services
Real screens, example data.
The value
One platform does the work of five systems.
Enter a clinician, a session or a check once and every part of Mbrace uses it. That is what makes the platform worth more than the tools it replaces, and why the evidence is already there when a regulator or a client asks.
Data entered once, used everywhere
Entered once, it runs the list, the checks, the pay and the bid.
Record a clinician's competence once. Scheduling offers them the right lists. ListGuard checks the list is ready. Compliance tracks their renewals. Audit holds their observations. Finance pays the shift from the same confirmed booking. Market Intelligence counts their capability when a tender comes in. Nothing is typed twice, and nothing drifts out of date between systems.
An audit trail across all of it
Evidence comes from the record, not from a reconstruction.
Every booking, confirmation, check, observation, approval and payment is recorded with who did it and when. When a client governance review or a CQC inspection asks how a list was staffed or how a competence was verified, the answer is already in the record. Your client's governance team can be given a read-only view of delivery, compliance and open issues, drawn from the same data you work from.
What a client's governance team sees. Example data.
Our promise
All of this, and more, for less than you pay for the pieces.
Most providers pay for scheduling, compliance, audit, invoicing and tender alerts separately, then pay again in office hours to join them up. We aim to provide the whole of it, and more, in one subscription for less than those pieces cost you today. Add them up below.
Add up what you pay today
Example figures are filled in. Replace them with yours; nothing leaves this page.
What the pieces cost a year
£25,000
£12,000 in separate tools and £13,000 in office hours, on these example figures.
Your figures, your arithmetic. Our aim is one subscription for less than this total; your quote shows the number.
Get your quote →Build the right plan for your service
Core and the enhancements you choose, as one subscription.
- 1
Core
Everything to run each list: scheduling, ListGuard, competence and messaging. In every plan.
- 2
Enhancements
Workforce Assurance, Audit and Governance, Finance and Performance, Market Intelligence. Any combination.
- 3
Setup
Your staff and bookings come across from your own files. Nothing is created until you confirm.
- 4
One subscription
Priced on your sessions, your workforce and the enhancements you choose.
Your name and logo on the platform as standard. A walkthrough and a requirements survey come before any commitment.